About Insights Experience
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Insights

Over the years I have accumulated a good deal of experience, and I have tried to learn from all of it. What follows is what I took away, shared here in the hope that it is useful to others too.

A modern red door on the facade of an old, dark blue building

05. Buying a Transformation

You cannot buy a digital transformation, yet most banks try. Two banks, the same platform, opposite results: the difference was not in the software but in who was allowed to decide.
A red crescent moon lying on its back above desert dunes at night

04. I Had to Go to Riyadh

For years I believed I was a good leader. Then a banking project in Riyadh took away a crutch I never knew I was leaning on: a shared culture.
A row of school grades from one to five, with the three circled in red pen

03. Don’t Be a Straight-A Student

That is what I told my daughter in the first week of school. Then, in the middle of an AI rollout, the same question came up: how far is it worth going?
Silhouette of a wolf pack on a moonlit ridge, the leader at the front

02. Wolves

“We are one big family here.” Few lines come up more often in leadership talks. It sounds good, yet I never use it. My team is not a family. It is a wolf pack.
A login field labeled USERNAME containing the username itoth and a red cursor

01. A Story About a Name

There is a keynote I can still replay in my head almost twenty years later. Not because of the product, but because of a single letter that had already been sitting at the front of my own name for a year.